行銷與銷售的不同
- 電話時常響,但沒有任何成交 > 你有銷售問題
- 電話永遠不響 > 可能行銷出了問題
- 瞭解你自己,並且知道你的初衷
- 成為產品的愛用者,成為產品的產品
- 第一印象是關鍵的
- 我們不知道,何時別人建立對我們的第一印象
四種人: Gold, Blue, Green, and Orange
- How to wow a customer?
- When was the last time you wow a customer?
- How to up serve customer
- master your tool
- value your tool
- Relentlessly Leverage : Referral
- Practice your why
- build a story
- listen to your customer
- make a list of you top 5 customers, and ask yourself why they bought from you
- invite them for a lunch and ask why they bought from you
- who can you call right now to get a referral ?
- What to say to them?
- What are you waiting for?
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